Court Approves Settlement of Google Play Gift Card Litigation

1/11/2017 - Lead plaintiffs Lorena Hernandez and Malynda Hernandez, and their counsel, Barrack, Rodos & Bacine announce that on January 11, 2017, the Honorable Brian C. Walsh of the Superior Court of California, County of Santa Clara, granted final approval of a settlement of a consumer class action brought on behalf of purchasers of gift cards issued by Google, Inc. for use in its Google Play Store.  Pursuant to the settlement, Google has agreed to comply with California law, which requires sellers to refund gift card balances of less than $10.00 upon request.  In addition, pursuant to the settlement, Google has agreed to (1) provide refunds to all Google Play users who had previously requested, but were denied, such refunds; (2) to provide additional training regarding the refund requirements to its customer service representatives; and (3) to provide notice of the availability of refunds on its website.  Finally, after the filing of the lawsuit, Google revised its payment system, allowing gift card users to combine their gift cards with other forms of payment.  The changes adopted by Google pursuant to the settlement are ongoing, providing benefit to millions of Google Play gift card users.

Barrack, Rodos & Bacine partner Samuel M. Ward stated that “this settlement agreement provides a complete recovery for class members as well as substantial and ongoing changes to Google’s practices that will benefit millions of consumers.  Barrack, Rodos & Bacine’s litigation of the action reflects our commitment to standing up for consumers.”